Last Updated: [28 May 2026]
LiBER GRIDS (a division of LiBER CIVILS), hereinafter referred to as "we," "us," or "our," is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our marketing campaigns, specifically through LinkedIn Lead Gen Forms, our website, and subsequent business communications.
By submitting your information via our LinkedIn Lead Gen Forms, you consent to the processing of your personal information as described in this Policy.
1. Information We Collect
When you engage with our LinkedIn advertisements or fill out a Lead Gen Form, we may collect professional and personal information that you voluntarily provide or that is automatically populated by LinkedIn from your public profile. This information may include:
- Full Name
- Job Title / Professional Role
- Company Name
- Industry / Sector
- Professional Email Address
- Contact Phone Number
- Geographic Location (City/Province)
- Specific information regarding your inquiry (e.g., requesting a stormwater audit or downloading a technical specification sheet).
2. How We Use Your Information
We use the personal information collected through LinkedIn primarily to facilitate business-to-business (B2B) communications and deliver requested information. Specifically, we use it to:
- Provide you with the technical brochures, case studies, or spec sheets you requested.
- Schedule and conduct complimentary on-site Stormwater Infrastructure Security Audits or technical consultations.
- Respond to your specific product inquiries, quote requests, or procurement questions.
- Send you targeted marketing communications, industry insights, and updates about the "No More Klak-Klak" campaign, provided you have opted in to receive such updates.
- Improve our marketing strategies and better understand the needs of facilities managers, property developers, and civil specifiers.
3. Legal Basis for Processing (POPIA Compliance)
In accordance with South Africa's Protection of Personal Information Act (POPIA), we process your personal information based on the following legal grounds:
- Consent: You explicitly give us consent to contact you when you hit the "Submit" or "Book Now" button on our LinkedIn Lead Gen Forms.
- Legitimate Business Interests: Processing is necessary for our legitimate interest in providing high-quality, relevant B2B engineering and infrastructure solutions to industry professionals.
4. Data Retention and Security
We implement robust, industry-standard technical and organizational security measures to protect your personal information from unauthorized access, loss, misuse, modification, or destruction.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or to comply with contractual obligations and statutory legal records preservation acts under South African civil and corporate law.
5. Sharing and Disclosure of Information
LiBER GRIDS values your trust. We do not sell, rent, trade, or lease your personal information to third parties. Your data is only shared with:
- Internal personnel within LiBER GRIDS and LiBER CIVILS who require the data to fulfill your request (e.g., our engineering or sales technical team).
- Trusted third-party service providers (such as our secure cloud CRM or email hosting software) who process data strictly on our behalf under strict confidentiality agreements.
- Legal authorities, if required to do so by South African law or to protect our legal rights.
6. International Data Transfers
Because LinkedIn is a global platform, data collected initially passes through LinkedIn’s secure international servers before being transferred to our secure management systems in South Africa. We ensure that any cloud-based sub-processors we utilize maintain strict privacy standards equivalent to POPIA and GDPR frameworks.
7. Your Rights Regarding Your Personal Information
Under POPIA, you possess the following rights regarding the data we hold about you:
- The Right to Access: You may request confirmation of what personal information we hold about you.
- The Right to Correction: You may request that we update, correct, or delete inaccurate or out-of-date information.
- The Right to Objection/Opt-Out: You can withdraw your consent to our marketing communications at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.
- The Right to Deletion: You can request that we permanently delete your personal records from our databases, subject to any legal retention requirements.
8. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time to reflect changing legal standards or operational modifications. Any changes will be posted on this page with an updated revision date.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact our Information Officer at:
- Company Name: LiBER GRIDS (Division of LiBER CIVILS)
- Attention: Information Officer / Marketing Manager
- Physical Address: 740 Darling Rd, East Lynn, Pretoria
- Email Address: info@libergrids.com
- Phone Number: +27 01 157 3843
